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- How can I reset my IMS Login Service account password?
- I have already selected and finalized my registries for Phase II, how do I add/remove registries now?
- Please contact IMS here. Within the message, please include the name of the corresponding request, and the registries you wish to add/remove.
- When will registries delete Linkage Files?
- Linkage files will be removed during Phase I, after a registry has uploaded their Match Count Report. Requests for registries to delete the linkage file will start 2 weeks after upload, to allow for upload errors.
- When will registries delete the results files?
- Registries will be sent a notification requesting results file deletion after the requestor indicates they have received all results and would like the data deleted.
- When are Linkage Files removed from the IMS server?
- Linkage Files are removed after the requestor indicates they are satisfied with their results files and would like the data deleted. Backups of the file will be stored on a secure IMS server for 1 year.